The subscriptions available for purchase on our web site are fully functional. User accounts can be provided with demo accounts so that they can test the demo version of the product.
If you purchase one of the subscriptions, after your payment has cleared your license to use the software will be activated. Once the license is activated, no refunds will be given. We have this policy since it would be impossible for you to return your registered version of our software.
Our support staff is available to assist in installation and configuration via email.
No refund will be made once a purchase is made. Its up the customer purchasing the product to evaluate a fit of the subscription. Once purchase is made, its non-refundable and non-transferable.
In rare instances and only within 30 days of purchase, if due to technical difficulties or platform incompatibilities the software will not function, we may, at our discretion, issue a refund. In such instances, we require that you provide enough information for us to positively identify your purchase transaction (e.g., order number, date of transaction, purchase code, number of licenses purchased, etc.). If we are able to positively identify your order, and if your request is made within 30 days of purchase, you must submit to us a email or letter of destruction of on-premise software on your company letterhead or company email before we will process the refund.
It is your responsibility to familiarize yourself with this refund policy. By placing an order for any of our products, you indicate that you have read this refund policy and that you agree with and fully accept the terms of this refund policy.
Cancellation of Membership
You are free to delete your account at any time.
If you do not agree with or fully accept the terms of GigRove refund and cancellation policy, we ask not to place an order with us.