Terms of Service & Privacy Policy
You Provide It to Us
We collect information that you enter on our digital properties or give us in other ways (e.g. when you contact Guest Relations, order on Shopmeet.com, purchase a product in a Shopmeet store or create a gift registry).
Automated Information Collection
We may connect information collected automatically with information we already have about you in order to identify you as a Shopmeet Guest. If we are able to identify you as a Shopmeet Guest we may, for example, link your activity on our website to your activity in a Shopmeet store or on one of our mobile applications. This allows us to provide you with a personalized experience regardless of how you interact with us – online, in store, mobile, etc.
In order to provide the best Guest experience possible, we also use automated information collection technologies for reporting and analysis purposes. We examine metrics such as how you are shopping on our website, in our stores, and on our mobile applications, the performance of our marketing efforts, and your response to those marketing efforts.
Third-party automated collection
We and our service providers use anonymous identifiers such as cookies and other technologies to collect and store certain types of information (e.g. click stream information, browser type, time and date, subject of advertisements clicked or scrolled over, hardware/software information, cookie and session ID) whenever you interact with us or third-parties that use our services.
We also allow third-party companies (e.g., Google) to place tags on our digital properties once approved through our tagging process. The tags may collect information from your interactions on Shopmeet.com. Our Privacy Policy does not cover these third party companies. Please contact these third party companies (e.g., Google) directly for more information about their privacy policy and your choices regarding the tags and the information collected by the tags.
Social Media Widgets
Our sites and mobile applications include social media features, such as the Facebook, Pinterest, and Twitter widgets. These features may collect information about you such as your IP address and which page you are visiting on our site. They may set a cookie or employ other tracking technologies to accomplish this. Social media features and widgets may be hosted by a third party. Your interactions with those features are governed by the privacy policies of the companies that provide them.
Mobile Location Information
If you use a mobile device, your device may share location information (when you enable location services) with our websites, mobile applications, services or our service providers. For example, precise geo-location can be used to help you find nearby Shopmeet stores. Or, in-store location through the use of your phone’s blue tooth signal, LED light chip technologies or other technologies will permit Shopmeet to find nearby products for you, get you real-time deals, auto-sort your shopping list and more.
Refund Policy
Shopmeet.net Return Policy
Items shipped from Shopmeet.net, including Shopmeet Warehouse, can be returned within 30 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them.
Mistaken Returns
Ensure you enclose the correct and complete item when making a return. We need the correct item returned in order to grant a refund.
To protect our associates and customers, Shopmeet disposes of incorrect/mistaken returns. If you sent an incorrect item to Shopmeet, contact Customer Service as soon as possible. We can’t guarantee your item will be found and returned, and we don’t provide compensation for any incorrect/mistaken return disposed of.
Shopmeet Global Store Return Policy
It can take up to 25 days for an item to reach us once you return it. Once the item is received at our fulfillment center, it takes 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account.
Your return label will require you to return the item at your own expense. Shopmeet will automatically refund up to $20 for return postage costs on receipt of the item. If your return postage costs exceed $20, you may contact our Customer Service Center to request a refund of the remaining postage cost. If you return a defective, damaged or incorrect item, you’ll be refunded the full postage cost, as well as your Import Fees Deposit, once your return is processed.