Terms of Service & Privacy Policy

The CHAT STORE - DOWNLOADS will not add taxes to your purchase price, even though we are located in Canada (and they have taxes :).  Not only that, the CHAT STORE - DOWNLOADS will pay the banking fees associated with your purchase through PAYPAL at the store - that is pretty good of us, don't you think? Of course our prices for our DOWNLOADS are in CDN$. If you purchase a downloadable product from us, please adhere to all international copyright laws as they apply to the media content we create and sell.  If you wish to use your art media purchase for commericial purposes, you must contact the artist directly for their approval.

PLEASE NOTE: Processing DOWNLOAD purchases can take up to 24-48 hours due to banking transaction approval processes – we apologize for this inconvenience.

Refund Policy

The CHAT STORE - DOWNLOADS will not add taxes to your purchase price, even though we are located in Canada (and they have taxes :).  Not only that, the CHAT STORE - DOWNLOADS will pay the banking fees associated with your purchase through PAYPAL at the store - that is pretty good of us, don't you think?  If you purchase a downloadable product from us, please adhere to all international copyright laws as they apply to the media content we create and sell to you. If you wish to use your art media purchase for commericial purposes, please contact the artist directly for their approval.

Impressum

Thank you for shopping at the CHAT STORE - DOWNLOADS and please be assured that your purchase of the media art on this e-commerce site will be fairly shared with the creative media artists.  As you are aware, your purchases are electronic downloads, and as a result we do consider all purchases final.  Saying that, if you are totally dissatified with your electronic download purchase, please see below.

Eligibility for Exchanges

Again, if you are totally dissatified with your electronic download purchased, please follow these steps:

  • Reach out to the us via email and explain your position on your download purchase.
  • Because this purchase is an electronic download we really would prefer to provide exchange 
  • If we do conclude that an exchange will occur, we may ask for proof of receipt of your purchase. and ask for the download file back to us.
  • All exchanges must be completed within 30 days of your purchase and are of up to the value of the purchase made.

THANK YOU!

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