Terms of Service & Privacy Policy
All transactions are made through the Stripe payment gateway using SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process.
Purchase Terms of Agreement
The purchase of our digital products, including PDF downloads and online material is subject to the following terms and conditions. Consumers are advised to review carefully before making any purchase.
Refund Policy
Hard Goods ( Physical products)
If you’re not satisfied with the quality of the products you received or if the order was lost or returned to sender, get in touch within 30 days of the estimated delivery date (or the date you received the item) and we’ll do everything we can to investigate and find a solution. Support@digitaltoyboxx.com
Refund
We'd much rather fix any problems and send a replacement order to make sure you're happy with their orders. If that's not possible or you can't wait for a new order to arrive, please indicate that when you reach out to us and we'll give you a refund.
Defective or damaged products
If you or you receive defective or damaged orders, such as damage to the delivered products, errors in the number or quantity of the delivered products, or lack of quality of the delivered product. Should you want to submit a new order, we will cover the costs of the new order.
Wrong Address
If you provide an address considered insufficient by the courier, the shipment will be returned. Should you want to submit a new order with an updated address, you will be liable for the costs of the new order.
Digital Goods ( Digital Downloads)
Since your purchase is a digital product, it is deemed “used” after download or opening, and all purchases made on www.UMC420.shop are non-refundable or exchangeable. Since the products made available here are intangible, there is a strict no-refund policy.
Delivery of Goods and Services
If you do not receive the digital product link upon purchasing, you can immediately contact Support@digitaltoyboxx.com with your transaction/payment details to ensure your product is delivered as soon as possible.