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  • Start
    • Start a business
    • Key features
    • Selling online with Gigrove
  • Sell
    • Subscription billing
    • Customized products
    • Shipping management
    • Delivery services
    • Downloadable products
    • Bookings
  • API REFERENCE
  • Learn
  • Pricing
  • Features
  • Login
  • Sign up in minutes
  1. Home
  2. Documentation
  3. Orders

Managing orders

Important part of running a your freelance business on Gigrove is to understand how orders work. After a client places an order (using any of your active sales format), it appears in the “Orders” page in your dashboard. Upon receiving an online order through any of the Sales Formats: You will receive a new order…

Export orders for Bookeepping

You can export comma-separated values in spreadsheet, .pdf file, or for a print on your Orders page at your dashboard. The information you see in the Orders list page will also appear in the file that you export:

How to get a refund?

We allow sellers on our platform to set their own refund policies, and issue refunds to their customers. If you have issues with the product you’ve purchased through Gigrove, or think you deserve a refund, you should contact the seller of the product. Looking for the contact information of the creator? Simply reply directly to…

How to add custom fields on your gig?

Gigrove enables you to create custom fields on your product or your service page, in order to collect additional information, files, or to create a service personalization that fits your business dynamics and rules. Customers are able to choose, add or select predefined data upon the checkout, which you can manage in your Gigrove dashboard.…

Export sales taxes for bookkeeping & tax reporting

  Gigrove provides you with the possibility to charge sales tax on the checkout. Currently, only businesses from US, EU, UK, Canada and Australia are able to charge sales tax. The rest of the countries should enter the prices for products normally and calculate taxes through bookkeeping tools. Enabling sales tax for your gigs in easy.…

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